Last Updated: February 2025
1. Introduction
Empower Consulting Services PTY LTD (ABN 78636530964) (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our websites, including but not limited to caromonroy.com, academy.caromonroy.com and checkout.caromonroy.com (the “Websites”), as well as information provided to us offline, such as through phone and email communications.
By accessing our Websites or providing us with your information, you agree to this Privacy Policy and our Terms of Use.
2. Collection of Personal Information
We may collect and process the following types of personal information:
A. Information You Provide to Us
- Contact Information: Name, email address, phone number, postal address, and social media details when you sign up for newsletters, participate in surveys, enroll in programs, or request support.
- Order Information: Details of products or services purchased.
- Billing Information: Payment details processed via third-party providers (we do not store your financial information).
- Other Voluntary Information: Preferences, feedback, or responses to surveys.
B. Information We Collect Automatically
- Website Usage Data: IP addresses, browser type, referring pages, timestamps, and device information.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other technologies to analyse user behaviour and improve our services. You can manage your cookie preferences through your browser settings.
C. Information from Third Parties
We may receive information from third-party sources, such as LinkedIn, Facebook, and Google Analytics, to enhance user experience and service delivery.
3. How We Use Your Information
We collect and use your personal information for the following purposes:
- To provide, manage, and improve our services.
- To process transactions and fulfil orders.
- To communicate with you about services, promotions, or updates.
- To conduct analytics and enhance user experience.
- To comply with legal and regulatory obligations.
4. Disclosure of Personal Information
We do not sell or rent personal information. However, we may share your data in the following circumstances:
- Service Providers: With third-party providers who assist in operating our Websites, processing payments, or delivering services.
- Legal Compliance: When required by law, regulatory authorities, or court orders.
- Business Transfers: If our business undergoes a sale, merger, or restructuring, personal data may be transferred as part of that transaction.
5. Third-Party Analytics and Advertising
We use third-party services such as Google Analytics and social media advertising platforms to analyse and improve our services. These third parties may collect data through cookies and similar tracking technologies.
You can manage preferences or opt out of targeted advertising via:
6. Data Security
We implement reasonable safeguards to protect personal data from unauthorised access, loss, or misuse. However, no online transmission is 100% secure, and you should take precautions when sharing sensitive information.
7. Data Retention
We retain personal information only as long as necessary to fulfil its purpose or comply with legal obligations. When no longer needed, data is securely deleted or anonymised.
8. Your Rights and Choices
Under Australian privacy laws, you have the right to:
- Access and request a copy of your personal information.
- Correct any inaccurate or outdated information.
- Withdraw consent for marketing communications.
- Request data deletion, subject to legal requirements.
To exercise your rights, contact us at support@caromonroy.com.
9. International Data Transfers
If you access our Websites from outside Australia, please note that your information will be transferred and processed in Australia, where privacy laws may differ. By using our services, you consent to this transfer.
10. Children’s Privacy
Our Websites are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, contact us for its removal.
11. External Websites
Our Websites may contain links to third party sites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing personal data.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be available on our Websites, and continued use after updates constitutes acceptance of the changes.
13. Contact Us
For any privacy-related concerns, please contact us at: