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Terms of Use

Last Updated, February 2025

 

1. Introduction

Empower Consulting Services PTY LTD (ABN 78636530964), trading as Caro Monroy (“we,” “us,” or “our”), welcomes you to caromonroy.com, academy.caromonroy.com and checkout.caromonroy.com  (collectively, the “Websites”).

By using our Websites, you agree to these Terms of Use and our Privacy Policy (together, the “Agreement”). If you do not agree, please discontinue using our Websites.

These Terms of Use also apply to Registered Users who purchase our products or services. In case of a conflict between these Terms and the Terms and Conditions of Purchase, the latter will prevail.

 

2. Description and Use of Our Websites

A. Visitors

Visitors may:

  • Browse publicly available content.
  • Contact us via email.
  • Purchase products or services.
B. Registered Users

Registered Users have the same capabilities as Visitors, plus the ability to:

  • Access exclusive content.
  • Create and manage accounts.
  • Participate in online programs.
  • Subscribe to alerts.
  • Contribute comments and other content.

We reserve the right to approve, deny, or deactivate any Registered User account at our discretion.

 

3. Community Guidelines

By using our Websites, you agree to:

  • Comply with Australian laws.
  • Refrain from posting content that infringes on copyrights, trademarks, or privacy rights.
  • Avoid posting defamatory, obscene, or inappropriate content.
  • Not engage in spam, harassment, or impersonation.
  • Not interfere with the security or operation of the Websites.
  • Not scrape, copy, or use automated bots without permission.

We reserve the right to remove content or restrict access for any violations.

 

4. Age Restrictions

You must be at least 18 years old to use our Websites. If you are under 18, parental guidance is required.

 

5. Account Security

When registering, you must provide accurate and current information. You are responsible for:

  • Keeping your Sign-In Name, Password, and Unique Identifiers confidential.
  • Not sharing login details.
  • Notifying us immediately of unauthorized access.

We may suspend or terminate accounts that violate these terms.

 

6. Fees & Payments

  • All purchases on our Websites require full payment of fees and taxes unless otherwise stated.
  • Payments are processed securely via third-party providers.
  • You authorize us to charge your selected payment method for transactions.
  • You must ensure your billing details remain current.
Split-Payment Options

For select programs, including the Professional Brand Building Program, we offer split-payment options. By selecting a split-payment plan, you agree to:

  • Pay each installment in full and on time.
  • Ensure your payment method remains valid throughout the installment period.
  • Allow us to automatically charge your payment method for each scheduled installment.

Failure to complete payments may result in:

  • Suspension or cancellation of access to the program.
  • The outstanding balance becoming due immediately.
  • Additional fees or collection costs, including legal expenses if necessary.

If you have any issues with payments, contact support@caromonroy.com before your next instalment is due.

 

7. Intellectual Property

A. Ownership of Content

Our Websites contain materials, including videos, coursework, lesson plans, training modules, text, graphics, and software (collectively, “Content”), owned by us or third parties.

You may not:

  • Copy, distribute, or modify our Content without permission.
  • Use our trademarks without prior approval.
  • Share or resell purchased Content.

If you violate these terms, your access will be immediately terminated, and legal action may follow.

 

8. User-Generated Content

If you submit Registered User Content (e.g., comments, feedback, or testimonials), you grant us a non-exclusive, perpetual, worldwide, royalty-free license to use, modify, distribute, and display your content.

You must ensure that:

  • You own the rights to the content.
  • Your content does not infringe on third-party rights.

We may remove any content that violates these guidelines.

 

9. No Warranties & Limitation of Liability

Our Websites and Content are provided “as is” without warranties. We do not guarantee:

  • That the Websites will be error-free.
  • That information provided is always accurate.
  • Uninterrupted access to the Websites.

To the fullest extent permitted by law, we are not liable for any:

  • Loss of data, profits, or business interruptions.
  • Indirect, incidental, or consequential damages.

If liability is established, our total responsibility is limited to the amount paid for the service within the past three months.

 

10. External Links & Third-Party Websites

Our Websites may contain links to third-party websites. We are not responsible for their content or privacy practices. Use third-party websites at your own risk.

 

11. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, or liabilities arising from:

  • Your breach of this Agreement.
  • Your misuse of the Websites or Content.
  • Your violation of third-party rights.

 

12. Compliance with Australian Laws

Our Websites are operated in Australia, and all transactions are governed by Australian law. If you access our Websites from outside Australia, you are responsible for ensuring compliance with your local laws.

 

13. Termination of the Agreement

We may, at our discretion:

  • Suspend or terminate your access without notice if you violate these Terms.
  • Modify or discontinue any part of the Websites without liability.

The following sections will remain in effect after termination:

  • Fees & Payments (until all fees are settled).
  • Intellectual Property.
  • No Warranties & Limitation of Liability.

14. Copyright Infringement & DMCA Compliance

We respect intellectual property rights. If you believe content on our Websites infringes copyright, contact us with:

  1. A description of the copyrighted work.
  2. Evidence of ownership.
  3. The location of the infringing content.
  4. Your contact information.

We will respond to valid Digital Millennium Copyright Act (DMCA) requests promptly.

 

15. Class Action Waiver

You agree to resolve disputes individually. No claims may be brought as part of a class action or collective proceeding.

 

16. Equitable Relief

If you breach our intellectual property rights or misuse proprietary information, we may seek injunctive relief without prior notice.

 

17. General Terms

  • If we fail to enforce any part of this Agreement, it does not waive our rights.
  • This Agreement constitutes the entire agreement between you and us.
  • Section headings are for convenience and do not affect interpretation.
  • This Agreement applies to our successors and assigns.

 

18. Contact Information

For questions about these Terms of Use, please contact us at:

 

 

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